A dental practice AI employee sends reminders at 1 week, 2 days, and 2 hours before an appointment, with a simple confirmation request. If the patient does not confirm, the AI follows up and offers to reschedule or gives the option to cancel so the slot can be offered to another patient. When a cancellation comes in, it immediately contacts the next patient on the waiting list and books them in. Between appointments it sends recall messages to patients overdue for a check-up, helping the practice maintain a full schedule without the receptionist manually chasing each patient. ZingZee builds AI employees that reduce dental practice no-show rates and improve appointment book utilisation.